Refer a friend Amazon vouchers will only be issued if the friend’s refund exceeds £375.00.
Once a claim is complete at the refund received stage, the total of the refund will be displayed on the client deal in the REFUND IN SECTION listed on the left-hand side.
You will need to look at the amount input under REFUND IN.
Please see the example below showing this client’s refund was a total of £1579.42 which would confirm this client would be eligible for the amazon voucher.
This is a process that will need to be carried out during administration hours if you are allocated to REFUND INS tasks.